Privacy Policy

This privacy policy describes how EasyVignette, located at Rue de Lausanne 82, 1202 Geneva, Switzerland, collects, uses, and protects your personal data when you use our online platform for purchasing digital Swiss highway vignettes. By using this service, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for your personal data is EasyVignette, Rue de Lausanne 82, 1202 Geneva, Switzerland.

Information We Collect

We collect information you provide directly to us when you use our site. This includes:

  • Contact Information: Your name, email address, and potentially physical address and phone number if required for your account or transaction.
  • Vehicle Information: Details necessary for the digital vignette, such as vehicle type, country of registration, and license plate number.
  • Transaction Information: Details about your purchase, including payment method information (though we do not store full payment card details; these are handled by secure third-party payment processors), the date and time of the transaction, and the digital vignette validity period.
  • Account Information: If you create an account, we collect information related to your account, such as username and password (stored securely).
  • Communication Information: Records of your correspondence with our support team.
  • Usage Data: Information about how you access and use our service, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This is often collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage the Service: Processing your digital vignette orders, validating your vehicle's vignette status with relevant authorities, managing your account, and providing customer support.
  • To Process Transactions: Completing your purchases and sending you transaction confirmations via email immediately after a successful payment, confirming your shift from traditional stickers to our digital solution.
  • Communication: Sending you service-related communications, updates, and notifications related to your purchases or account.
  • Improve Our Service: Analyzing usage data to understand how our service is used, identify areas for improvement, and enhance user experience.
  • Security and Fraud Prevention: Detecting and preventing fraudulent or unauthorized activities.
  • Legal Compliance: Complying with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing necessary to fulfill the service you request (purchasing a digital vignette and managing your account).
  • Legal Obligations: Processing necessary to comply with legal obligations applicable to EasyVignette, such as tax requirements or responding to lawful requests.
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our service, preventing fraud, and ensuring network security, provided these interests do not override your fundamental rights and freedoms.
  • Consent: In certain cases, we may rely on your consent for specific processing activities, which you can withdraw at any time.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with third parties only in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • Government Authorities: With relevant Swiss or other authorities as required by law or necessary to validate the digital vignette status linked to your license plate.
  • Legal Requirements: When we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, or prevent harm.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Your data may be transferred to and processed in countries outside of Switzerland or the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or Swiss authorities, to protect your personal data.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for digital vignette purchase data is influenced by legal obligations regarding record-keeping and vehicle registration data validation.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR and Swiss data protection law, you have certain rights regarding your personal data. These rights include:

  • The Right to Access: You have the right to request access to the personal data we hold about you.
  • The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • The Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
  • The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller under certain conditions.
  • The Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us in writing at the physical address provided below.

You also have the right to lodge a complaint with the competent data protection supervisory authority in Switzerland or the EU member state of your habitual residence or place of work if you believe that our processing of your personal data infringes applicable data protection laws.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by mail at:

EasyVignette
Rue de Lausanne 82
1202 Geneva
Switzerland

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